Refund Policy

At Medical, we strive to ensure customer satisfaction with our products and services. If you are not completely satisfied with your purchase, our Refund Policy outlines the terms and conditions under which refunds are issued.

1. Eligibility for Refund
You may request a refund under the following conditions:
The product is unused, in its original packaging, and returned within 7 days of purchase.
The product received is defective, damaged, or incorrect.
The product must be accompanied by the original receipt or proof of purchase.

2. Non-Refundable Items
Refunds are not applicable for:
Products that have been opened, used, or tampered with.
Perishable items such as certain dietary supplements or vitamins.
Products damaged due to misuse or negligence.
Items purchased on clearance or under special promotional offers, unless defective.

3. Refund Process
To initiate a refund:
Contact Us:
Email us at muneebhunjraa487@gmail.com or call us at +92 370 1500228 with your request and details of the purchase.
Provide Proof of Purchase:
Include the original receipt or order confirmation.
Return the Product:
Bring or ship the product to our location at Chak No. 27-10 R, Khanewal, Pakistan. The return shipping cost is the responsibility of the customer unless the item was defective or incorrect.

4. Refund Options
Once the returned product is inspected and approved, we will issue the refund through one of the following methods:
Original Payment Method: Refunds will be credited back to the original payment method used at the time of purchase.
Store Credit: In some cases, we may offer store credit for future purchases.
Refunds typically take 5–10 business days to process after approval.

5. Exceptions
We reserve the right to deny a refund request if:
The product does not meet the return eligibility criteria.
The request is made beyond the 7-day return window.

6. Contact Us
If you have any questions about our Refund Policy or need assistance, please reach out to us:
Phone: +92 370 1500228
Email: muneebhunjraa487@gmail.com
Address: Chak No. 27-10 R, Khanewal, Pakistan

We appreciate your understanding and are committed to resolving any issues with your purchase. Thank you for choosing Medical!